TRAVEL
READ
ABOUT
Search
Search
Login
Frequently Asked
Questions
general
account
Capital One Venture X Card Holder Benefits
Subscription
Ready-to-Book Trips
Group Trips
Bespoke Membership & Custom Travel
General Safety & COVID-19 Considerations
Getting in Touch With PRIOR
terms of service
View All
Frequently Asked
Questions
general
What is PRIOR and how does it work?
account
How do I reset and change my password?
How do I add or edit my billing address?
How do I view my saved content and trips?
Capital One Venture X Card Holder Benefits
What are the benefits extended to Capital One Venture X card holders?
How much is a PRIOR Subscription for Capital One Venture X card holders?
Does my PRIOR Subscription through Capital One Venture X automatically renew?
What if I want to cancel my PRIOR Subscription?
Subscription
What is a PRIOR Subscription?
What are the guides?
What are the newsletters?
How much is a PRIOR Subscription?
What if I want to cancel my PRIOR Subscription?
Does my PRIOR Subscription automatically renew?
Ready-to-Book Trips
What are PRIOR Ready-to-Book Trips?
Who are these Ready-to-Book Trips suitable for?
How many people can go on a Ready-to-Book Trip?
Does booking one of the Ready-to-Book Trips include a PRIOR Bespoke Membership?
Does booking one of the Ready-to-Book Trips include an editorial subscription to PRIOR online content?
What is included?
What is not included?
Do you include or arrange international flights?
I want to plan a pre or post trip extension, will you plan this?
Do I need a passport?
Can you accommodate my food allergies and/or restrictions?
Can we choose our rooms?
How will special requests be handled?
Can I amend or modify the trip itinerary?
Can I arrive late or leave early?
What to do if you are running late for the start time of your itinerary’s activity?
How do I guarantee reservation of my trip?
Once I reserve my trip what can I expect?
What is the $89 service charge?
What is your payment and cancellation policy?
What happens if there are changes to the order or timing of activities when I book a Ready-to-Book Trip?
Can I use my hotel/ airline/ credit card points to pay?
What happens if I am unable to travel after purchasing due to travel or health restrictions?
Who can I reach out to if I have more questions?
Is there an age requirement?
Group Trips
What are PRIOR Group Trips?
Who are PRIOR Group Trips for?
Do you need a Bespoke Membership or PRIOR Subscription to purchase a Group Trip?
Does booking one of the PRIOR Group Trips include a membership to access your custom travel services?
Does booking one of the PRIOR Group Trips include an editorial subscription to PRIOR online content?
What is included?
What is not included?
Do you include or arrange international flights?
I want to plan a pre or post trip extension, will you plan this?
Do I need a passport?
Can you accommodate my food allergies and/or restrictions?
Can we choose our rooms?
Can I amend or modify the trip itinerary?
Can I arrive late or leave early?
How do I guarantee my space?
Once I reserve my space what can I expect?
What is your payment and cancellation policy?
Can I use my hotel/ airline/ credit card points to pay?
What happens if I am unable to travel after purchasing due to travel or health restrictions?
Are PRIOR Group Trips suitable for children?
Who can I reach out to if I have more questions?
Bespoke Membership & Custom Travel
What is a Bespoke Membership, and what does it include?
How much is a Bespoke Membership?
How do I become a Bespoke Membership?
What is the cancellation policy for Custom Travel?
Does my Bespoke Membership automatically renew?
What if I want to cancel my Bespoke Membership?
Is the $2750 annual Bespoke Membership fee refundable?
PRIOR Bespoke Membership 5 Year Anniversary Deal
General Safety & COVID-19 Considerations
How do I know if, and under what circumstances, I can travel to a PRIOR destination?
What happens if I am unable to travel after purchasing due to travel or health restrictions?
Getting in Touch With PRIOR
I have a specific question. How do I get in touch with a PRIOR team member?
terms of service
What are your terms and policies?
What is your privacy policy?
